Privacy Policy

Introduction

This notice explains how Sage Tutor Singapore collects, uses, discloses and protects personal data of parents, students and tutors who contact us or register through our website, our Telegram bot or our WhatsApp number.

What personal data do we collect?

Parents: name, mobile number, the student's level and subject, preferred area, budget and lesson timing.

Tutors: name, mobile number, Telegram handle, subjects and levels taught, areas, expected rate, availability, qualifications, and certificate uploads (PDF or image, up to 15 MB each).

We do not collect or keep copies of NRIC.

Why do we collect it?

We use your data only to match tutors with parents for 1-to-1 home tuition, to contact you about assignments, and to run our service. We do not use it for marketing and we do not sell it.

With whom may we share it?

When a match is made, we share only what is needed with the matched parent or tutor (for example a tutor's subjects, rate and area, or a student's level, subject and area). We may disclose personal data if required by law or by a Singapore authority. We do not share your data with anyone else.

How is your data stored and protected?

We keep personal data on systems controlled by us and take reasonable steps to protect it from unauthorised access, use or disclosure.

How long do we keep your data?

We keep your details only to match you with tutors or parents. We review stored data every 180 days. To have your data deleted, email us and we will confirm within 14 days.

Can you delete your data?

Yes, by emailing [email protected]. Because we keep backups, some residual copies may remain for a limited time until the backups are replaced.

Can you access or correct your data?

Yes. Email us to ask for a copy of your data or to correct it. We will reply within a reasonable time.

Do we use cookies?

Our website does not use advertising or tracking cookies. It may keep basic server logs (such as IP address and browser type) to keep the site running and secure.

Links to other sites

Our pages may link to other sites, including Telegram and WhatsApp. They have their own privacy policies, which we do not control.

Changes to this notice

We may update this notice from time to time. The latest version will be posted on this page with its date.

Data protection contact

For any question or request about your personal data, contact our data protection contact: [email protected], or WhatsApp +65 6677 3252